🛍 How to Place an Order in Our Online Store

We will guide you through the entire process: choosing a product, completing a purchase, delivery, and payment.

🔸 1. Choosing a Product

• Go to the “Products” section and select a category of delicacies.

• Choose the desired items and quantity.

• Click “Add to Cart”, and the product will be moved to your “Cart” (in the upper right corner of the screen).

• The cart displays:

  ✔ Total cost of purchases

  ✔ Payment currency

  ✔ Number of items

🔸 2. Placing an Order

• Go to the “Cart” and choose:

  ✅ “Checkout” – to proceed with the order

  ✅ “View Cart” – to review and adjust your order

• Fill out the contact form (in Latin characters or the language of the delivery country).

• Select a convenient delivery method.

• Add a note to the order (if necessary).

💡 Important! You bear full responsibility for the accuracy of the provided information.
💡 Important! By confirming the order, you agree to the terms of purchasing goods in our online store.

🔸 3. Delivery

• Within Prague: courier services GLS, PPL.

• To EU countries and the UK: courier services GLS, PPL.

🔸 4. Payment

• Enter your bank card details and click “Confirm Order”.

• After payment, you will receive an order confirmation at the specified email address.

• Payment can be made in any convenient currency offered by the store.

✅ After Placing an Order

We will promptly collect, pack, and ship your order to the specified address.

🚚 Standard Delivery Time

Standard delivery time is the time usually required by a courier service to deliver an order from the moment of its acceptance.
Processing time and payment clearance are not included in delivery times.
Weekends and public holidays are not taken into account.

⏳ Delivery Times by Country:

• 1 day – 🇨🇿 Czech Republic, 🇸🇰 Slovakia

• 2 days – 🇩🇪 Germany, 🇭🇷 Croatia, 🇭🇺 Hungary, 🇦🇹 Austria, 🇵🇱 Poland, 🇷🇴 Romania, 🇸🇮 Slovenia

• 3 days – 🇳🇱 Netherlands, 🇧🇪 Belgium, 🇩🇰 Denmark, 🇫🇷 France, 🇱🇺 Luxembourg, 🇱🇻 Latvia, 🇱🇹 Lithuania, 🇪🇪 Estonia

• 4 days – 🇮🇹 Italy, 🇮🇪 Ireland, 🇧🇬 Bulgaria, 🇬🇧 United Kingdom

• 5 days – 🇫🇮 Finland, 🇸🇪 Sweden, 🇳🇴 Norway, 🇵🇹 Portugal, 🇬🇷 Greece

• 4-7 days – 🇪🇸 Spain

🚖 Delivery in Prague

• Time: 1 day

• Cost:

  ✅ Free for orders over 2000 CZK or an equivalent amount in another currency

  ✅ For smaller amounts – a delivery fee applies

📦 We do everything possible to ensure your order is delivered quickly and conveniently!

💳 Payment

Payment in our online store is made on a 100% prepayment basis using one of the following methods:

✅ Bank transfer
✅ Card payment (Visa, Mastercard, and others)
✅ PayPal payment

🔒 Payment Security

We use the Stripe payment gateway, which provides fast and secure online payments.

• Complies with PCI Service Provider Level 1 security standards

• Uses 3D Secure – your payment details are not shared with third parties

• All information is encrypted for maximum user protection

💡 Pay conveniently and securely!

📜 General Terms and Contact Information

🔸 Seller:

Dmytro Kolesnyk
📌 Identification Number: 21524297
📍 Legal Address: Západní 683, 25064 Hovorčovice, Česká republika

🔸 Contact Information:

📧 Email: dryfood@gmail.com
🌍 Website: www.dryfood.cz

✅ Now everything is ready for your order! 😊